Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

The Senior Manager, Data Risk & Controls plays a key role in strengthening the bank’s data governance and control environment through hands-on execution and oversight of data risk management activities.

This role is focused on implementing and operating a robust data governance and data control framework across the organisation. Working closely with Data Owners, Data Platforms, Product & Engineering, Risk and Regulatory Reporting teams, the role ensures that data is well controlled, clearly owned, measurable and audit-ready.

The role will translate strategy, policy and regulatory expectations (including BCBS 239 principles) into practical controls, standards and measurable improvements in data quality, lineage and assurance.

This is a delivery-focused senior role for someone who enjoys building practical solutions, driving control effectiveness and working collaboratively to embed strong data risk management practices into day-to-day operations.

Key Responsibilities

Operationalise the Data Governance Framework

• Embed and maintain the bank’s data governance policies, standards and procedures.
• Ensure governance requirements are aligned to clear, actionable controls and operating processes.
• Support ongoing enhancement of governance documentation, taxonomies and standards.

Strengthen Data Ownership & Stewardship in Practice

• Work directly with Data Owners and Stewards to ensure clarity of accountability and effective execution of responsibilities.
• Support the operation of stewardship forums and working groups.
• Provide guidance and challenge to ensure data ownership obligations are consistently met.

Drive Data Quality Management & Control Effectiveness

• Oversee the implementation and monitoring of data quality controls, thresholds and issue management processes.
• Ensure critical data elements are defined, measured and supported by appropriate controls.
• Track remediation of data quality issues and control weaknesses through to resolution.
• Support the reporting of MI on data risk, quality metrics and control effectiveness.

Enhance Regulatory Reporting Controls & Data Lineage

• Support governance and control assurance over data used in regulatory reporting.
• Ensure clear documentation of data lineage, ownership, transformation logic and key controls.
• Partner with Finance, Risk and Regulatory Reporting teams to strengthen transparency and traceability of data flows.
• Contribute to BCBS 239 aligned data aggregation and reporting improvements.

Embed Data Controls into Change & Technology Delivery

• Work with Technology, Architecture and Change teams to ensure governance and control requirements are embedded in new initiatives and platform enhancements.
• Provide subject matter expertise on data risk and control design in transformation programmes.
• Review solution designs to ensure alignment with governance standards and control expectations.

Support Audit & Risk Engagement

• Act as a key contact for Internal Audit and 2nd Line Risk on matters relating to data governance and data controls.
• Coordinate evidence gathering and response to audit findings.
• Track and support remediation of control gaps and risk issues.

Produce Insightful Reporting & Escalation

• Deliver clear and concise reporting to governance forums and risk committees.
• Escalate material data risks and control weaknesses appropriately.
• Contribute to committee papers with practical, evidence-based updates.

Skills & Experience

Essential

• Strong experience in data governance, data risk, data management or data control roles within financial services or a regulated environment.
• Practical experience implementing data quality frameworks, ownership models and control assurance processes.
• Solid understanding of:
  • Data lineage and metadata management
  • Data quality monitoring and issue management
  • Control design and assurance
  • Regulatory data requirements (including BCBS 239 principles)
• Experience working with 1st and 2nd Line Risk functions and supporting audit activity.
• Ability to work with both business and technical stakeholders to implement pragmatic solutions.
• Strong analytical skills with the ability to interpret data risk indicators and translate them into actionable improvements.
• Clear written and verbal communication skills, with the ability to present confidently in governance forums.

Desirable

• Experience working with Azure data platforms or modern data governance / data quality tooling.
• Exposure to regulatory reporting data flows and financial risk data aggregation.
• Experience supporting control transformation or remediation programmes.

Key attributes

• Strong organisational skills and a delivery, outcome focused mindset
• An individual who is passionate and able to confidently represent their area of responsibility to stakeholders
• Able to motivate and bring out the best from team colleagues
• A creative and practical individual who is always willing to take the initiative
• Excellent written and verbal communication and able to adapt style and approach to different situations
• Growth mindset and willingness to challenge the status quo

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done