Associate Director, Healthcare

Structured Lending

London, England, GB

Posted on

Employer reference: REF978M

The Opportunity

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

  • Want to be part of a bank built for the dynamics of the modern world
  • Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
  • Enjoy finding new and better ways to solve complexity and make things happen
  • Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
  • Care about society and the environment and want to be part of a business that cares too
  • Want to continue to grow professionally and be the best version of yourself

The Role & Responsibilities

  • Originate new Healthcare operators who require lending of between £1m to £25m by proactively identifying and approaching prospects, with or without KBI’s to promote Shawbrook’s products and services
  • Develop and maintain a personal network of KBI’s within the Healthcare sector, professional community and across the Bank to provide a healthy pipeline of new prospects suitable and able for conversion to customers efficiently
  • On occasion, extend and develop business with existing customers in partnership with the portfolio team
  • Meet targets for originations in net assets and volume, product mix, pricing, profit and returns whilst ensuring credit quality is maintained at the highest levels
  • Exercise the highest standards in managing transaction and onboarding processes to ensure operational and control activities are fully satisfied such that prospects become customers via an efficient and seamless process
  • Write high quality credit papers for proposed transactions in timely manner for submission to Credit Risk
  • Promote Shawbrook Bank to the Healthcare business community through networking and attending functions, some of which will be outside of normal business hours
  • Assess quality business through appropriate checks such as cash flow statements, balance sheets and management accounts, searches, and appropriate product information
  • Accountable for primary relationship responsibility for customers in the portfolio, supported by the wider Portfolio team
  • Accountable for credit quality in their portfolio
  • Maintain a proactive and ongoing level of communication with KBI’s and Prospects fully utilising Shawbrook marketing collateral. Along with supporting the production and creation of suitable collateral working with Marketing colleagues
  • To adhere to Shawbrook values - Personal, Pragmatic, Expert and Progressive

The Person

  • Clear expertise/track record in originating, structuring and writing detail credit papers in complex lending of between £1-25m debt space evidenced by work experience appropriate to the role.
  • Relevant degree or similar business qualification
  • Good commercial, financial acumen and capability in strategic thinking, executive level reporting and effective business planning
  • Extremely strong analytical skills, including advanced knowledge of Excel, being able to manage and handle complex lending cases and issues. Experience with financial modelling and a very good understanding of financial statements is essential.
  • In-depth knowledge of cash flow lending transactions, including familiarity with legal documentation.
  • Banking / general finance market knowledge desirable, including a good understanding of lending practices and credit processes (including structures, risks, covenant requirements, pricing and competition).
  • Knowledge / experience of the Healthcare sector is beneficial but not essential.
  • Excellent customer service, presentation and negotiation skills.
  • Thorough comprehension of credit risk management, credit administration, loan production and servicing.
  • Compliance with all regulatory requirements, remaining in good standing with regulatory agencies.
  • Confident, ambitious and good team working skills combined with being able to interact within a fast-paced entrepreneurial environment.
  • Excellent interpersonal skills with the ability to quickly build rapport in order to engage employees and gain support of peers.
  • Influencing skills and the ability to communicate effectively both orally and in writing with all levels of management, regulators, and committees.
  • Ability to build industry network and develop strong relationships with all business areas.
  • Supports the development of a strong balanced and effective team by conveying clearly goals and expectations.
  • High levels of drive, energy and personal commitment to success.
  • Ability to package and present ideas in a persuasive manner.
  • Ability to prioritise and manage multiple projects.
  • Demonstrates sound business judgement.
  • Results orientated, holds self-accountable.


Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

  • Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
  • Free access to Headspace, a mindfulness & meditation digital health app
  • Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
  • EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
  • Cycle to work scheme
  • Discounts on gym membership
  • Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

  • Minimum of 27 days holiday per year
  • Option to buy or sell holiday days through our flexi-holiday scheme
  • Discounts on gym membership nationwide
  • Access to discounts on a range of high street and online brands
  • Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

  • Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
  • Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

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